Here are quick solutions to the most common setup questions, along with our direct engineering support contact.
Common Setup Checks
- HTTPS Requirement: Web push notifications require valid HTTPS. Ensure SSL is enabled and active on your domain.
- Storage Writability: Ensure the
storage/folder is writable by your web server (permissions 775 or 755). - Browser Permissions: If you do not see notifications on your own device, ensure your browser or OS does not have "Do Not Disturb" or "Focus Mode" enabled.
7-Day Engineering Guarantee
Our 7-Day Engineering Guarantee
If you encounter any difficulty installing or configuring AlertMagnet on your server, email us directly at support@alertmagnet.com. If our engineering team cannot get AlertMagnet running on your server, you get a 100% full refund within 7 days of purchase.